Privacy Policy

Last updated: May 3, 2026

At Order, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

  • Information you provide: name, email, phone number, business name — when you fill out our contact form or request a demo.
  • Automatic information: IP address, browser type, pages visited, session duration — through analytics tools.
  • Cookies: essential for site operation, plus optional ones to improve your experience.

2. How We Use Your Data

  • Respond to your inquiries and provide demos.
  • Improve our services and user experience.
  • Send product updates and offers (with your consent).
  • Comply with legal and regulatory requirements in Saudi Arabia.

3. Data Sharing

We do not sell your data to third parties. We may share it with trusted service providers (such as analytics, hosting, and payment services) strictly for service operation, and only under binding confidentiality agreements.

4. Data Security

We use appropriate technical and organizational security measures to protect your data against unauthorized access, disclosure, alteration, or destruction.

5. Your Rights

Under Saudi Arabia's Personal Data Protection Law (PDPL), you have the right to:

  • Access your personal data stored with us.
  • Correct inaccurate data.
  • Request deletion of your data (right to be forgotten).
  • Withdraw your consent to processing at any time.

6. Data Retention

We retain your data for as long as needed to provide the service and comply with legal obligations. Once no longer needed, data is securely deleted or anonymized.

7. Policy Updates

We may update this policy from time to time. Material changes will be posted on this page with the "Last updated" date above revised accordingly.

8. Contact Us

For any privacy-related inquiries or to exercise your rights, please reach out via our contact page.

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